Microsoft Teams vs. Zoom: Which is better?

With so many video calling software tools available now, two apps have emerged as the leaders: Microsoft Team and Zoom. Whether you want to hold a business meeting with colleagues or an online holiday party with friends and family, we will help you decide which video conferencing tool to choose by considering the differences. difference between them.

We’ll discuss ease of use and pricing, and we’ll compare the features offered by Microsoft Teams versus Zoom.

Who are your users?

The first step is to consider your audience. If your primary goal is to hold business meetings between colleagues at an organization or company that already use Microsoft products — especially Office365 — then the obvious choice for a video call is Microsoft Teams.

You’ll also want to use Teams for more than just video conferencing. Similar to SlackTeams is an all-in-one communication and collaboration solution that seamlessly integrates with other Office365 apps like Outlook, OneDrive, and Sharepoint.

However, if you use Teams at work and your employer frowns upon using work software for personal purposes, you may want to use Zoom for meetings with friends and family. Friend maybe always create a separate personal Microsoft account, but switching between Microsoft profiles can be complicated and awkward. Using another video conferencing tool for personal use solves that problem.

Even if you use Teams at work, you may still want to use Zoom for meetings with people outside your organization. People prefer to stick with what they know, and more people have experience using Zoom than Teams.

Note on ease of setup: Both Teams and Zoom give users the option to join via a browser instead of downloading a desktop app.

Zoom offers meeting attendees similar ways to get involved.

Joining via browser is the easiest method of both apps, although some features may not be available.

What will it cost?

Both Teams and Zoom have free and paid versions. Microsoft offers several different prices for Teams, some of which come with varying degrees of access to other Office365 apps.

The free version of Teams currently allows up to 300 meeting participants and a maximum meeting duration of 60 minutes.

The free version of Zoom allows up to 100 participants, and meetings can last up to 40 minutes.

Teams’ cheapest paid plan is $5/month and comes with other Office365 apps, while the cheapest paid Zoom plan will cost you more than twice as much.

How do the features compare?

Predictably, video calls in Teams and Zoom share many of the same features. Whichever app you use, the following features are included:

  • Schedule a meeting
  • Screen Sharing
  • File sharing
  • Chat
  • Virtual background

That being said, the comparison between Microsoft Teams and Zoom is definitely not an apple. Teams is a comprehensive productivity tool and integrates with many other Office365 applications.

Zoom’s desktop client for video conferencing doesn’t have the same features as Teams, but Zoom offers a separate app called Zoom Chat that mimics some of the features found in Teams. With Zoom Chat, you’ll have access to resources like team channels, status/presence indicators, customizable notifications, and search capabilities.

Note, however, that Zoom meeting invitations do not direct users to download the Zoom Chat app, so many users don’t even know it exists.


After some major security issues during the first and second quarters of 2020 (remember Bomb?), Zoom has made some changes to their security practices. For the safest meetings on Zoom, we recommend that you enable the waiting room and each meeting ID.

Regarding security on Teams, Microsoft says“Teams enforce group-wide and organization-wide two-factor authentication, single sign-on through Active Directory, and data encryption in transit and at rest.”

In any case, Microsoft and Zoom have taken measures to improve the security of meetings on their platforms, and you can trust both apps.

User interface

New users may find Teams more complicated to use than Zoom as it is part of Microsoft’s much larger universe of productivity, collaboration, and communication tools. There is an initial learning curve because of the many ways Teams integrates with other Office applications.

That said, the integrations are very intuitive and their usefulness outweighs the required learning. Furthermore, Teams video conferencing controls are simple.

Simple and user-friendly analog Zoom video conferencing controls.

It’s a hybrid between Zoom and Microsoft Teams when it comes to ease of use and UX.

Looks good

Zoom has a common feature that Microsoft Teams lacks called Edit my appearance. It works by even out skin tone, wrinkles and removing dark circles under your eyes.

You can find this feature under Video In Setting in the Zoom app.

You won’t find this feature in Teams, so if it’s important to you, use Zoom.


If you’re using the Zoom desktop or web client, Zoom chats can get lost during shuffling. The chat panel is often hidden behind other open windows, and the lack of formatting controls is noticeable.

Group chat, on the other hand, offers standard text formatting options, along with emojis, stickers, and gifs.

Sound by phone

Anyone can join a Teams or Zoom meeting over the phone. Both apps can provide incoming calls and Teams can even make outgoing calls. When you’re in a Teams meeting, you can choose to have Teams call your phone to connect you to the meeting audio.

After joining the meeting, the meeting organizer can ask Teams to call a phone number directly.

This outgoing call feature is especially useful for those who are not technically savvy (you’re looking at me).


Until recently, if you needed breakout room, Zoom was the clear winner. Teams didn’t offer breakout rooms until December 2020 and they’re still up for grabs when it comes to breakout room management.

In contrast, Zoom allows you to assign attendees to breakout rooms before the meeting starts and automatically close the rooms after a predetermined amount of time. Furthermore, the Zoom server and the co-host can enter and exit the breakout room at will.

Teamwork rooms don’t currently offer those features, but we’ll likely see them on the road.

Recommendation: Consider both Microsoft Teams and Zoom

As you can see, Microsoft Teams and Zoom can be useful in different situations. All in all, if you’re already immersed in the Microsoft universe, stick with Teams. If you care most about ease of use or groundbreaking room control, then go for Zoom. Finally, if none of the apps appeal to you, it might be time to check out Google Meet!

Leave a Reply

Your email address will not be published. Required fields are marked *