It is inevitable to receive negative, spam, self-promotional or inappropriate comments on posts you have posted on Facebook.
Worse yet, you’re not sure whether to hit back, block the person, or ignore comments entirely, especially if you manage a group or Facebook page for a brand.
Fortunately, Facebook allows you to hide comments that could damage your reputation or business.
In this guide, we will show you how to hide comments on Facebook and what happens when you do so.
When to hide a comment on Facebook
When you receive an unpleasant or offensive comment on your Facebook post, the first instinct is usually to delete the comment. However, not all such comments require deletion – you can reply to some and ignore others.
Hiding a comment is easier to do than removing or banning the creator from a Facebook page entirely.
Some users just want to promote their products through your posts, spamming them with unsafe links, or leaving comments with inappropriate content or language.
You can delete such comments, but unless you ban users from your site, they will keep coming back. Even so, it can be difficult to update all comments, especially if the page has a lot of engaged followers.
While you can remove any negative emotions from posts that could potentially affect your Facebook page, not all of them should be hidden. Users can quickly notice that you delete their comments, especially those critical of your business, and you could lose their trust or loyalty.
Others may get irritated or angry if you delete their comments, leave harsh reviews, or voice their opinions on their own pages – and you can’t control that. .
Hiding comments can help you reduce collateral damage and benefit you.
What happens when you hide a comment on Facebook
When you hide a comment on a Facebook post, you are essentially preventing other users from seeing the comment except the person who posted it and their friends.
Unlike deleting a comment, where the user will know that you deleted it, they won’t know when the comment was hidden and you can avoid the possibility of being affected.
You can still show or delete the comment later, or report it, especially if it’s infringing Facebook Community Standards.
Before you hide a comment, find out if you can resolve it. Sometimes, users may leave negative comments out of frustration. Turning a bad experience into a good one can change a frustrated follower into a loyal fan or customer.
You can also address issues professionally and show other users that you’re willing to deal with any complaint they may have no matter how serious they seem. Many users will gladly turn to private messages to further discuss their problems, and you can use that opportunity to assist them.
If you must hide a comment, make sure you capture it before it gets much visible or interactive.
How to hide a comment on Facebook
Whether you’re on a computer or a mobile device, you can hide comments on Facebook in a few easy steps.
On a Windows PC or Mac, you’ll need to open Facebook in your browser, then hide comments from your posts.
- Go to the Facebook post and select Three dots to the right of the comment you want to hide.
- Option Hide comments.
If you’re using an Android smartphone or tablet, you can hide comments on Facebook through the Facebook app.
Go to the Facebook post, touch and hold the comment you want to hide, then tap Hide comments.
You can also hide a Facebook comment on your iPhone or iPad through the Facebook app.
Go to the Facebook post and tap the comment you want to hide, then select Hide.
In all three cases – computer or mobile device – you can ban user or page Comment created. You can also report a comment if it goes against Facebook’s Community Standards.
Reduce collateral damage
Besides the scenarios and strategies we’ve covered, there’s a lot to consider when hiding comments on Facebook.
Make sure you have a good reason to hide the comment, address it if other users ask about it, and always consider the most effective alternative before taking action.
See our other Facebook tutorials on how to send self-destructing messages in Facebook Messenger, create an anonymous Facebook account or hide your status from a specific friend or friends.
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